Dynamics 365
13 years across Sales, Field Service, and Finance. Custom entities, plug-ins, realtime Copilot handoffs, AI-first net-new deployments.
Solution Architect · AI & Power Platform
I'm a technologist with twenty years of database and enterprise data solutions — depth built through invention and direct application, not simply following established paths. Most organizations already own more infrastructure than they're using, so I consolidate what exists, make it AI-ready, and build agentic systems that turn enterprise data into immediate decisions.
Microsoft platform flywheel
13 years across Sales, Field Service, and Finance. Custom entities, plug-ins, realtime Copilot handoffs, AI-first net-new deployments.
Power Apps, Automate, Copilot Studio, Dataverse. I treat it like the enterprise nervous system most orgs never wire up.
Azure AI Foundry, GPT orchestration, streaming analytics, dashboards executives actually open.
Dataverse, SQL, and hybrid stores with auditing, lineage, and the boring resiliency that keeps CFOs calm.
XR experiments, adaptive canvases, Teams/SharePoint intranets, automations that talk back when something drifts.
Custom dashboards, incident telemetry, AI copilots that surface what matters without another inbox.
Years shipping enterprise systems
Technology projects delivered
AMS/D365 instances at once
Community Summit North America speaker
Agentic stack in motion
Hover or tap to see where I’ve embedded Copilot capabilities, custom GPT orchestration, and the glue I build between these platforms. This rail is the playground where I knock down SaaS walls so agentic systems can move.
CRM, Field Service, Finance — the backbone where customer, asset, and ticket data live.
Semantic models and live dashboards that executives actually open.
Lakehouse, Synapse, and Real-Time Intelligence stitched together into a governed data plane.
Where copilots surface, alerts land, and humans stay in the loop.
Intranet, document automation, and governance layers that keep knowledge flowing.
Functions, Service Bus, and AI Studio powering the orchestration layer.
Studio-built copilots that talk to your real systems instead of stock GPT answers.
Outlook, SharePoint, and the security/compliance layer that keeps everything enterprise-ready.
Purpose-built canvases and model-driven apps for the humans still touching the workflow.
Event-driven flows that kick off agents, sync systems, and keep human approvals in the loop.
Where I’ve built systems
Joined as the D365 expert, quickly pulled into AI integration, then into leading AI-first greenfield projects. Built Copilot Studio agents, Azure AI Foundry pipelines, and orchestration layers that connected Dynamics, Teams, PheedLoop, and bespoke telemetry.
Ran end-to-end delivery for national + international clients (150-year-old manufacturer, DOD prime, higher ed). Guided discovery → architecture → build → go-live while scaling the practice.
Eight years on a 160+ instance Dynamics 365 AMS estate. Built tooling to manage on-prem tenants, led the team keeping membership orgs online, and learned every edge case in the Microsoft stack.
Stood up the training department, authored curriculum, and built the FileMaker system that ran the business end-to-end. Builder instincts sharpened here.
Started in database work with Templeton Foundation. Every role since has been about structured data, telemetry, and making systems behave under pressure.
Teaching & Speaking
3× invited speaker with extended session slots and standing-room audiences. I teach practical architecture: wiring Copilot Studio into live Dynamics data, building telemetry boards execs actually check, and keeping humans in the loop when AI agents start making decisions.
Credentialed Apple Creative Foundations Trainer. Built and delivered curriculum for creative professionals and educators before Apple published formal prerequisites. I’m comfortable turning hard tech into approachable instruction.
Authored the company’s entire training program from scratch — curriculum, delivery standards, evaluation. Every engagement included live teaching, white-glove workshops, and ongoing mentoring for technical teams.
Taught digital media and creative tech courses, served as the “teach-before-the-prereqs” assistant, and continue to run private workshops for ops leaders who need to understand what their AI stack is actually doing.
Certifications
Mentorship & Enablement
Hands-on enablement for client teams, internal architects, and partner orgs — pattern libraries, playbooks, and office hours so the system keeps evolving after hand-off.
Focus areas